Thank you for your assistance with this issue. I too need to use the virtual background for our meetings. ![]() I was hoping Intel could find a way to make it work. You can set a virtual background, create an avatar, or set a video. I think it has something to do with not having a virtual green screen. If this is your first time joining a Zoom meeting from this device, you will be asked to allow Zoom permission to access the camera and microphone. The background does not display correctly. You may even have someone at intel that already uses Zoom that has the same problem. May I suggest you download the Zoom app to a laptop with a intel(R) HD Graphic 620, download the Zoom app, and then try and use the virtual background you will see what happens. ![]() I have updated my Intel(R) HD Graphic 620 driver. Here is the link to the Zoom page with this information. Today, none were available in the Zoom preferences. Running Mac OS 11.5.2 with Zoom 5.7.6 Used to have several Virtual Backgrounds. Zoom does not show the attendee when Virtual background is enabled on InspiLaptops. Summary: The following article provides information about an issue with Virtual Backgrounds in the Zoom application. Secondly, it would take some time to upload all the images a second time when this is really a tech problem that the Zoom tech team should tackle. Zoom does not show the attendee when Virtual background is enabled on InspiLaptops. Note: Due to issues with compatibility with Intel CPUs using the HD 620 graphics processor, devices using those processors, must use a physical green screen. First of all, the images are already in the Mac OS Library. I cannot use the Zoom virtual backgrounds because, as Zoom has stated on their support website, my computer has the Intel(R) HD Graphics 620. I am using Pro for virtual meetings at work. Zoom Virtual Background Does Not Work Correctly on InspiLaptop Dell US. I have a Dell Latitude 5480 with Windows 10 Enterprise, Intel(R) Core (TM) i7-7600u CPU, 64 bit Operating System.
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